Fabian Fischer

Critic
DISC Type : C

Chief Operating Officer at FLS – FAST LEAN SMART

Cologne, North Rhine-Westphalia, Germany

Overview

As Chief Operating Officer at FLS – FAST LEAN SMART, Fabian Fischer is focused on creating outstanding customer experiences in field service management. His career, which began after a B. A. from FH Aachen, includes extensive experience in business process optimization, previously at Vodafone.

Fabian emphasizes the importance of personal relationships as the foundation for successful teams. He has a background as a paramedic, an experience he relates to the high-stakes challenges his customers face in their daily field service operations, especially regarding time-sensitive deployments.

Before his career in technology and business, Fabian spent a long time working as a paramedic.

Personality Overview

Objective Thinker

Negotiator

Information Seeker

They don’t appreciate bells and whistles unless backed by data.  They choose to analyze logically and value facts to emotions. They like to do things independently and don’t look for support from others.

Topics They Care About

Field Service Optimization
His primary professional focus is on using software to optimize field service processes, enhance efficiency on routes, and improve the overall customer journey.
Customer Experience
He is driven by the goal of helping companies deliver excellent, seamless customer journeys and creating unique service experiences through technology.
AI in Business
He shows a keen interest in the practical applications of AI, particularly in how companies can leverage it to innovate and solve business challenges.

Media Appearances

Fabian has no verified media appearances

Work History

9-2020
Chief Operating Officer at FLS – FAST LEAN SMART
9-2019 - 9-2020
Director Engineering & Delivery at FLS – FAST LEAN SMART
11-2018 - 9-2019
Head Of Consulting at FLS – FAST LEAN SMART
4-2017 - 11-2018
Teamleiter IT-Consulting / Projektmanagement at FLS – FAST LEAN SMART
8-2015 - 3-2017
Referent strategische Programme at Vodafone Kabel Deutschland GmbH

Education

2006 - 2011
Bachelor of Arts (B.A.) from FH Aachen University of Applied Sciences

More Information

Social Presence :

Prographics :

Exp : 14 Location : Cologne, North Rhine-Westphalia, Germany Job Level : Leadership Designation : Chief Operating Officer at FLS – FAST LEAN SMART
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Insights For Selling To Fabian

During A Call Or A Meeting

DO's

  • Be ready for penetrating questions and critical examination of your pitch
  • Keep some extra margin while sharing pricing, they are likely to negotiate later
  • Use phrases like ‘expect X% improvement’, ‘data clearly shows’ etc.

DONT's

  • Don't give superficial answers, they are easily rattled by them
  • Don’t try too hard to build a relationship with them
  • Avoid phrases like ‘trust me’, ‘others just love’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Fabian is

  • Proven ROI, pricing and objective proof points are the factors that sway their decision.
  • Will you ever get a clear answer from Fabian

  • They are comfortable saying no if they are convinced that it is the correct decision.

Insights For Deal Planning

    How fast (or slow) will Fabian move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Fabian take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Fabian

Personality Compatibility


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