Fabiano is an accomplished Head of Customer Experience with over 15 years of intrapreneurial experience at major Brazilian tech companies, including Unico Idtech and 99/Didi. A specialist in leadership and productivity with an MBA from Babson College, he is frequently described by colleagues as inspiring, innovative, and courageous.
He is a published author and TedX speaker who is deeply interested in modern leadership philosophies. Fabiano actively discusses complex concepts like antifragility and navigating the challenges of a rapidly changing world, applying these ideas to both personal growth and business management.
Fabiano co-authored one of Brazils first books on Customer Experience, compiling insights from 35 industry specialists.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
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