Fatima Bukhari in

Fatima Bukhari

Enthusiast · DISC type i
Customer Success Manager at TCP Software
📍 United Kingdom

Fatima Bukhari is a customer success and account management strategist at TCP Software, with a specialized focus on the SaaS and healthcare industries. A graduate of the University of Hertfordshire, she excels in driving client retention, ensuring quality assurance, and managing compliance. Colleagues describe her as an invaluable, professional, and outstanding team player.

Inspired by innovation and growth-oriented conversations, Fatima demonstrates a commitment to continuous learning and professional development. This is highlighted by her recent certifications in Generative AI, reflecting her interest in leveraging emerging technologies to empower teams and engage clients effectively.

She recently earned a certification in Career Essentials in Generative AI from Microsoft and LinkedIn.

Read the full overview →
Experience
5 Years
Current Role
Customer Success Manager
Location
United Kingdom
Personality Overview

How Fatima shows up

Story Driven
Amiable & Agreeable
Non-Confrontational

Unlike D or C types, they are convinced more by stories and testimonials. They are more about building relationships than just cutting deals. They agree with others often, so exercise caution when relying on their word.

Priorities

Topics Fatima cares about

Client Retention Strategies
Her experience is centered on managing client portfolios to drive retention, reduce churn, and deliver measurable growth in SaaS and healthcare.
AI in Customer Success
Recently completed certifications in Generative AI and its ethical implications, indicating a strong interest in applying new technologies to her field.
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Career

Work history

5-2024 - 12-2024
Customer Success Manager
TCP Software
9-2023 - 5-2024
Global Sales Support Specialist
e-TeleQuote Insurance Inc.
8-2019 - 8-2023
Retention Specialist
e-TeleQuote Insurance Inc.
10-2018 - 6-2019
Sales Executive
Digital Globe Services, Inc
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
1-2025 - 1-2026
BA (Hons) Business Administration
University of Hertfordshire
Social presence
in
Behavioral profile

DISC profile (public)

i

Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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