Felipe Carlos

Critic
DISC Type : C

Key Account Manager at Cintas

Harrisburg, Pennsylvania, United States

Overview

Felipe Carlos is a high-achieving Key Account Manager at Cintas with over nine years of experience. He excels in managing and growing a top 250 customer portfolio, consistently earning accolades like the Presidents Club Diamond Level award. He holds an Associates degree from Suffolk County Community College.

He is passionate about mentoring colleagues, serving as a "table coach" to help develop other Key Account Managers. Felipe also shows a commitment to client and community appreciation, demonstrated by hosting recognition events for essential service workers at customer locations.

After achieving Diamond Level status, he had the opportunity to have dinner with his companys CEO, Todd Schneider.

Personality Overview

Precise

ROI Driven

Information Seeker

They choose to analyze logically and value facts to emotions.  It is very likely that they will negotiate pricing or other important terms. Unless the value is proven by data, they are unlikely to value fancy features.

Topics They Care About

Sales Excellence
He is a decorated sales professional, having repeatedly achieved Diamond Level in the President's Club and multiple Summit Level awards throughout his career at Cintas.
Customer Retention
His role centers on managing, retaining, and growing a portfolio of the company's top 250 customers, ensuring long-term partnerships and satisfaction.
Team Mentorship
He actively contributes to colleague development by serving as a "table coach" at Cintas's KAM College, helping train other Key Account Managers.

Media Appearances

Felipe has no verified media appearances

Work History

12-2022
Key Account Manager at Cintas
6-2021 - 12-2022
Service Manager at Cintas
7-2016 - 6-2021
Market Development Representative at Cintas
6-2013 - 7-2016
Service Sales Representative at Cintas
1-2013 - 6-2013
Sanis Ultraclean technician at Cintas

Education

2007 - 2010
Associate's degree from Suffolk County Community College

More Information

Social Presence :

Prographics :

Exp : 13 Location : Harrisburg, Pennsylvania, United States Job Level : Middle Designation : Key Account Manager at Cintas
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Insights For Selling To Felipe

During A Call Or A Meeting

DO's

  • Leverage facts and figures wherever possible; use percentages, numbers etc.
  • Don’t forget to mention how you compare to competition on both features and pricing
  • Tell them what ROI they can expect

DONT's

  • Avoid pushing them too much to involve other stakeholders unless it is critical
  • Don't give superficial answers, they are easily rattled by them
  • Make extra effort to not seem pushy or confrontational

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Felipe is

  • Proven ROI, pricing and objective proof points are the factors that sway their decision.
  • Will you ever get a clear answer from Felipe

  • They are comfortable saying no if they are convinced that it is the correct decision.

Insights For Deal Planning

    How fast (or slow) will Felipe move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Felipe take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Felipe

Personality Compatibility


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