Fernanda Pinto serves as a Collections Coordinator for Lojas Marisa, overseeing the delinquent portfolio by managing third-party services. Her expertise covers collection strategy, relationship management, and customer experience. A graduate of Estácio, her prior roles include managing massive collection teams of over 300 operators and 16 supervisors at AlmavivA do Brasil.
She has a demonstrated history of leading large-scale operations, once managing a collections team composed of 300 operators, 16 supervisors, and 9 monitors.
Fernanda Pinto
Coordenador Cobrança at Lojas Marisa
Brazil
Overview
Topics They Care About
Debt Collection Strategy
Her headline and experience highlight a deep focus on creating and executing policies for managing portfolios of non-performing accounts.
Third-Party Management
Her current role involves contracting, implementing, and managing external collection agencies and service providers.
Large-Scale Leadership
Previously managed and coordinated large collection teams, including 300 operators and 16 supervisors, at AlmavivA do Brasil.
Media Appearances
Fernanda has no verified media appearances
Work History
4-2021
Coordenador Cobrança at Lojas Marisa
6-2017 - 8-2020
Gestor Cobranca at AlmavivA do Brasil
6-2013 - 1-2016
Coordenador at AlmavivA do Brasil
Education
1-2024 - 1-2026
Bacharelado from Estácio
More Information
Social Presence :
Prographics :
Exp : 10
Location : Brazil
Job Level : N/A
Designation : Coordenador Cobrança at Lojas Marisa
