Fernanda Pinto
Coordenador Cobrança at Lojas Marisa
📍 Brazil
Fernanda Pinto serves as a Collections Coordinator for Lojas Marisa, overseeing the delinquent portfolio by managing third-party services. Her expertise covers collection strategy, relationship management, and customer experience. A graduate of Estácio, her prior roles include managing massive collection teams of over 300 operators and 16 supervisors at AlmavivA do Brasil.
She has a demonstrated history of leading large-scale operations, once managing a collections team composed of 300 operators, 16 supervisors, and 9 monitors.
Read the full overview →Experience
10 Years
Current Role
Coordenador Cobrança
Location
Brazil
Personality Overview
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Priorities
Topics Fernanda cares about
Debt Collection Strategy
Her headline and experience highlight a deep focus on creating and executing policies for managing portfolios of non-performing accounts.
Third-Party Management
Her current role involves contracting, implementing, and managing external collection agencies and service providers.
Career
Work history
4-2021
Coordenador Cobrança
Lojas Marisa
6-2017 - 8-2020
Gestor Cobranca
AlmavivA do Brasil
6-2013 - 1-2016
Coordenador
AlmavivA do Brasil
In the press
Media appearances
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Education
1-2024 - 1-2026
Bacharelado
Estácio
Social presence
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