Filomena Ruggiero

Critic
DISC Type : C

First Vice President - Branch Banking Support Services at Apple Bank

Queens, New York, United States

Overview

Filomena is the First Vice President of Branch Banking Support Services at Apple Bank, where she is part of the Compliance and Risk Management Team. An experienced banking manager and St. Johns University graduate, she is recognized for her extensive background in operations, compliance, and business development, and is described as an outstanding manager.

Personality Overview

Critic

Information Seeker

Precise

They are quite likely to negotiate on pricing or other key terms.  They don’t appreciate bells and whistles unless backed by data. They prefer to do logical analysis and value evidence over emotions.

Topics They Care About

Payment Systems
Keeps current on payment rules and technologies by attending industry events like the NACHA Smarter Faster Payments conference.
Banking Compliance
Specializes in complex compliance areas, including abandoned property and unclaimed property, and is active in organizations like UPPO.
Financial Technology
Shows a clear interest in banking technology and systems by attending user group conferences for financial software like FIS.

Media Appearances

Filomena has no verified media appearances

Work History

2-2022
First Vice President - Branch Banking Support Services at Apple Bank
12-2019 - 2-2022
Vice President - Branch Banking Support Officer at Apple Bank
3-2019 - 10-2020
AVP- Branch Banking Support Services Officer at Apple Bank
10-2012 - 3-2019
VP- Deposit Operations Manager at Flushing Bank
1988 - 2012
Assistant Vice President at Astoria Federal Savings

Education

1988 - 1992
Bachelor of Applied Science (BASc) from St. John's University
1984 - 1988
Education details unavailable from The Mary Louis Academy

More Information

Social Presence :

Prographics :

Exp : 38 Location : Queens, New York, United States Job Level : Senior Designation : First Vice President - Branch Banking Support Services at Apple Bank
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Insights For Selling To Filomena

During A Call Or A Meeting

DO's

  • Don’t forget to mention how you compare to competition on both features and pricing
  • Keep some extra margin while sharing pricing, they are likely to negotiate later
  • Leverage facts and figures wherever possible; use percentages, numbers etc.

DONT's

  • Don’t try to give too many examples of other users, they like to make their own decisions
  • Don’t try too hard to build a relationship with them
  • Avoid pushing them too much to involve other stakeholders unless it is critical

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Filomena is

  • Strong evidence of ROI, effective pricing, and proven data points matter the most to them.
  • Will you ever get a clear answer from Filomena

  • It is not very hard for them to say no if they are not convinced about the decision.

Insights For Deal Planning

    How fast (or slow) will Filomena move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Filomena take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Filomena

Personality Compatibility


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