Fiona Stephens FCIPD, MBA

Energizer
DISC Type : I

Director of People & Culture at Migrant Help

Canterbury, England, United Kingdom

Overview

Fiona Stephens is the Director of People & Culture at Migrant Help, leveraging over 25 years of experience in human resources. A Fellow of the CIPD with an MBA, she specializes in change management and organisational development. She also founded her own consultancy, HR Services & Support, to assist SMEs.

Beyond her primary roles, Fiona has explored her passion for business communication by creating and presenting her own radio show. This venture focused on discussions surrounding all aspects of people within the business world, demonstrating her commitment to the field beyond a corporate setting.

Unique fact: She owned and was the main presenter for a radio show called "The People Platform. "

Personality Overview

Relationship Oriented

Big Picture Person

Informal

They are friendly, approachable and love to make new connections.  They are always positive and upbeat, so take their promises with a pinch of salt. They are really good at seeing what the long-term impacts of their decisions could be.

Topics They Care About

Organisational Development
Her 25-year career has focused on change management and aligning people management systems with strategic business objectives.
SME HR Support
She founded HR Services & Support to provide accessible and affordable HR expertise specifically for small and medium-sized businesses.
Charity Sector Leadership
[Predicted] Her role as a director at Migrant Help indicates a strong focus on applying HR principles within the non-profit and humanitarian aid sector.

Media Appearances

Fiona has no verified media appearances

Work History

4-2024
Director of People & Culture at Migrant Help
9-2019
Human Resources Director at Migrant Help
9-2017 - 8-2019
HR Change Manager at British Council
2-2017 - 7-2017
Owner and main presenter at The People Platform - Radio Show
8-2016
Director at HR Services & Support

Education

2004 - 2009
MBA from The Open University

More Information

Social Presence :

Prographics :

Exp : 15 Location : Canterbury, England, United Kingdom Job Level : Mid-senior Designation : Director of People & Culture at Migrant Help
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Insights For Selling To Fiona

During A Call Or A Meeting

DO's

  • Talk about their team and how your product will help them do things better and easier
  • Share some stories about how you you have helped people in similar positions succeed
  • Do some small talk, ask them how things are going on their side

DONT's

  • Don’t be excessively objective, be a storyteller
  • Avoid overloading them with too much detail
  • Avoid ifs and buts, don’t talk too much about the risks etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Fiona is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Fiona

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Fiona move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Fiona take some risk or not?

  • They can take certain risks that are unlikely to have personal consequences.

You And Fiona

Personality Compatibility


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