Flávia Moreira in

Flávia Moreira

Questioner · DISC type c
Head de Costumer Experience e Operações at ClickBus
📍 São Paulo, São Paulo, Brazil

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
19 Years
Current Role
Head de Costumer Experience e Operações
Location
São Paulo, São Paulo, Brazil
Personality Overview

How Flávia shows up

Cautious & Analytical
Not Easily Convinced
Price-Sensitive

While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters. They prefer to analyze every situation thoroughly.
 They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.

Priorities

Topics Flávia cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

10-2023
Head de Costumer Experience e Operações
ClickBus
4-2021 - 10-2023
Head de Customer Experience
ClickBus
6-2019 - 4-2021
Coordenadora de Customer Experience
ClickBus
3-2021 - 11-2021
Mentora no Bootcamp Customer Success
How Bootcamps
8-2017 - 5-2019
Coordenador de atendimento ao cliente
Azul Linhas Aéreas Brasileiras
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
5-2025 - 7-2025
Extensão
FGV - Fundação Getulio Vargas
2016 - 2016
Extensão
Pontifícia Universidade Católica de São Paulo
Social presence
in
Behavioral profile

DISC profile (public)

c

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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