Florian Hettenbach in

Florian Hettenbach

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Global Product Management Lead – Mercedes-Benz App & App Ecosystem at Mercedes-Benz AG
📍 Stuttgart Region, Germany

Florian Hettenbach is a digital product and transformation leader at Mercedes-Benz AG, where he spearheads the global product strategy for the Mercedes-Benz App ecosystem. He specializes in customer experience and aligning international teams across multiple continents. He holds both Bachelors and Masters degrees from Pforzheim University.

Florian has a strong background in design, which appears to extend into his personal interests. His passion for user-centered innovation is complemented by an interest in Granfondo cycling, suggesting an appreciation for both high-performance engineering and endurance activities.

He won the prestigious iF Student Design Award and the Lucky Strike Junior Design Award for his bachelor thesis project, "Urban Rush".

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Experience
10 Years
Current Role
Global Product Management Lead – Mercedes-Benz App & App Ecosystem
Location
Stuttgart Region, Germany
Personality Overview

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Priorities

Topics Florian cares about

Digital Product Strategy
He is responsible for the strategic evolution of the Mercedes-Benz app ecosystem, aligning dozens of global stakeholders and multiple international teams.
Customer Experience
His focus includes creating a "stunning and luxurious UX," as seen in his public announcements about new app features and user interface refreshes.
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Career

Work history

9-2022
Global Product Management Lead – Mercedes-Benz App & App Ecosystem
Mercedes-Benz AG
6-2022 - 8-2022
Full-time parenting
Career Break
4-2021 - 5-2022
Senior Product Manager – Remote Services & Digital Product Strategy
Mercedes-Benz AG
8-2017 - 4-2021
Product & Innovation Management | Customer Co-Creation & Digital Commerce
Mercedes-Benz AG
2-2015 - 9-2015
Bachelor Thesis
Canyon Bicycles GmbH
In the press

Media appearances

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Education
2015 - 2017
Master of Arts (M.A.)
Pforzheim University
2012 - 2015
Bachelor of Arts in Industrial Design
Pforzheim University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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