Frank Roland

Enthusiast
DISC Type : i

Executive Director Pharmacy at Presbyterian Health Plan

Albuquerque, New Mexico, United States

Overview

As Executive Director of Pharmacy at Presbyterian Health Plan, Frank Roland drives pharmacy program success across multiple plans. With a Doctor of Pharmacy from The University of New Mexico, his expertise covers formulary management, utilization review, and network optimization. His career includes overseeing pharmacy operations for over one million members at Blue Cross & Blue Shield.

There is no publicly available information about Franks personal life or hobbies outside of his professional accomplishments.

In a previous role, he managed pharmacy operations for over a million members across Illinois, New Mexico, and Texas.

Personality Overview

Non-Confrontational

Amiable & Agreeable

Story Driven

Unlike D or C types, they are convinced more by stories and testimonials.  They are more about building relationships than just cutting deals. They are generally friendly, so be careful when relying on their word.

Topics They Care About

Managed Care Strategy
He leads initiatives for commercial, exchange, Medicaid, and Medicare plans, focusing on enhancing cost efficiency and quality through strategic pharmacy program management.
Healthcare Cost Control
His work involves a deep focus on rebates, contracting, and process improvement to manage pharmacy expenses effectively for large member populations.
Pharmaceutical Analytics
He has a background in managing medical drug oversight, data analytics, and reporting to drive efficiency and inform strategy in pharmacy operations.

Media Appearances

Frank has no verified media appearances

Work History

1-2021
Executive Director Pharmacy at Presbyterian Health Plan
3-2016 - 1-2021
Director of Medicaid Pharmacy Programs at Blue Cross & Blue Shield of New Mexico

Education

Doctor of Pharmacy - PharmD from The University of New Mexico

More Information

Social Presence :

Prographics :

Exp : 10 Location : Albuquerque, New Mexico, United States Job Level : Senior Designation : Executive Director Pharmacy at Presbyterian Health Plan
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Insights For Selling To Frank

During A Call Or A Meeting

DO's

  • Speak from experience about success that the product has seen with other customers
  • Ask them how their day is going or exchange some other pleasantries
  • Refer to interesting customer testimonials and stress on great customer experience

DONT's

  • Don’t be too formal with them, they trust informality more
  • Avoid overloading them with too much information
  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Frank is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Frank

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Frank move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Frank take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Frank

Personality Compatibility


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