Frank Tersigni

Enigma
DISC Type : idc

Managing Director Business Development at Clariti Strategic Advisors

Toronto, Ontario, Canada

Overview

Frank Tersigni is a serial entrepreneur and the Managing Director of Business Development at Clariti Strategic Advisors, specializing in M&A and corporate strategy for high-growth tech companies. A passionate CX advocate with an MBA from Ivey Business School, he helps scale companies for strategic acquisition. Colleagues describe him as visionary and intelligent.

Outside of his corporate roles, Frank is a father of four who values collecting memories over possessions. His leadership style is noted for its intelligence and humour, focusing on inspiring and motivating the teams he works with to go above and beyond.

As a serial entrepreneur, he played a central role in scaling multiple technology companies that were ultimately acquired by major players like IBM and Genesys.

Personality Overview

Hard To Convince

Friendly Yet Blunt

Persuasive & Assertive

They are likely to ask many questions and look heavily for supporting proof as well as information.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing  They are generally strong communicators and are not easy to convince.

Topics They Care About

CX Transformation
A passionate advocate for evolving customer engagement, he has led CX strategies for decades and speaks on aligning technology with purpose to win market share.
AI in Contact Centers
His recent focus includes leveraging generative AI and automation to enhance customer experience, participating in panels on scaling contact centers with this technology.
M&A Strategy
Specializes in high-tech mergers and acquisitions, focusing on business development and strategic advisory for technology verticals in his role at Clariti.

Media Appearances

Clariti Strategic Advisors™ Announces Key Senior Appointments. Featured in Clariti Strategic Advisors (company news release)

See Now

Work History

11-2025
Managing Director Business Development at Clariti Strategic Advisors
10-2025
Strategic Executive Advisor at Servion Global Solutions
1-2024 - 11-2025
Chief Sales Officer (CSO) at Servion Global Solutions
7-2022 - 11-2025
Technology Go To Market Consultant at Galt Investments Inc.
7-2022 - 8-2022
Semi Retired at ConvergeOne

Education

1976 - 1978
MBA from Ivey Business School at Western University
1972 - 1976
B.Sc. from University of Toronto - University of St. Michael's College

More Information

Social Presence :

Prographics :

Exp : N/A Location : Toronto, Ontario, Canada Job Level : Mid-senior Designation : Managing Director Business Development at Clariti Strategic Advisors
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Insights For Selling To Frank

During A Call Or A Meeting

DO's

  • Help them realize that any personal risk in making this decision is far less compared to what the results could mean for them
  • Let them lead the discussion, create opportunities for them to speak if they are not very forthcoming
  • Build rapport slwly without rushing, it will come handy to handle hard questions later

DONT's

  • Don’t rely excessively on your relationship with them to win the deal even if you come to form one
  • Don’t brush off any concerns, take all questions seriously. They are easily deterred
  • Don’t be too objective but make sure to pad your storytelling with data points

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Frank is

  • Proven value, strong objective evidence are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Frank

  • They are practical and friendly, but can give a clear response with a little prodding

Insights For Deal Planning

    How fast (or slow) will Frank move?

  • They like to be detailed, so unless they develop strong conviction, they can take their time to arrive at decisions
  • Can Frank take some risk or not?

  • They evaluate their decisions systematically and do not take risks that often, unless you can get them to develop strong conviction

You And Frank

Personality Compatibility


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