Frankie Cella in

Frankie Cella

Global Retail Training and Customer Experience Manager at Aesop
📍 London, England, United Kingdom

Frankie is a global retail leader with a history of elevating brand presence at companies like Aesop and Diesel. He has progressed from managing flagship stores to overseeing global retail training and performance. He holds an Associates Degree from the Canberra Institute of Technology and is experienced in managing top-tier accounts like Harrods and ASOS.

Based on his professional background in the apparel and skincare industries with design-focused brands, he likely has a strong appreciation for aesthetics and brand storytelling. His interest in Australian airline Qantas suggests a possible passion for travel and aviation.

He managed wholesale and brand accounts for Diesels top-tier clients in the UK & Ireland, including Harrods, Harvey Nichols, and ASOS.

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Experience
19 Years
Current Role
Global Retail Training and Customer Experience Manager
Job Level
Middle
Location
London, England, United Kingdom
Personality Overview
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Priorities

Topics Frankie cares about

Retail Training
His career at Aesop has focused on retail training, progressing from a manager to a global leadership role overseeing training and performance.
Customer Experience
A former title of "Global Retail Training and Customer Experience Manager" highlights his focus on the intersection of staff training and the end-customer's journey.
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Career

Work history

7-2024
Global Retail Training and Customer Experience Manager
Aesop
4-2024 - 8-2025
Global Retail Training and Performance Manager
Aesop
8-2014 - 4-2024
Retail Training Manager
Aesop
10-2006 - 4-2009
Key Account Manager
Diesel
9-2003 - 10-2006
Store Manager
Diesel
In the press

Media appearances

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Education
1999 - 2001
Associate's Degree
Canberra Institute of Technology
Social presence
in

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