Gabriella Alexandra Cortes
Login to view DISC.Gabriella is a Digital Operations Global Commerce Stream Lead at HEINEKEN Global Shared Services, focused on leading business growth through digital environments and enhancing business evolution in the competitive digital market. She holds an MBA in Digital Business from UCAM Universidad Católica San Antonio de Murci and an MBA specialized in Digital Transformation from IEBS Business School.
Gabriella is committed to service excellence and continuous improvement, as evidenced by her ITIL® 4 and ITIL 5 Foundation certifications. She actively seeks opportunities to drive operational excellence and service stability in global Digital Commerce products.
She is passionate about aligning IT digital operation services with business outcomes to deliver value.
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