Gabrielle Riordan in

Gabrielle Riordan

Pioneer · DISC type sdi
Director of Customer Experience & Security at Keolis Downer
📍 Adelaide, South Australia, Australia

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
11 Years
Current Role
Director of Customer Experience & Security
Job Level
Mid-senior
Location
Adelaide, South Australia, Australia
Personality Overview

How Gabrielle shows up

Decisive But Friendly
Dynamic But Sincere
Driven But Considerate

They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed They have the unique ability to win both love and respect from their team (or outsiders) If they are convinced, they can become very strong champions for your product

Priorities

Topics Gabrielle cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

3-2025
Director of Customer Experience & Security
Keolis Downer
8-2023 - 3-2025
Human Resources Lead
Keolis Downer
7-2021 - 8-2023
Human Resources Business Partner
Keolis Downer
7-2020 - 7-2021
People & Culture Advisor, Utilities
Downer
10-2019 - 7-2020
Organisational Development Advisor
Downer
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
Bachelor of Business
University of Technology Sydney
Social presence
in
Behavioral profile

DISC profile (public)

s

Steadiness (S)

Steadiness (S) reflects the degree to which a person is likely to focus on cooperation, support and taking everyone along. Those scoring high tend to be consistent and calm.

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