Ganesh Kannan in

Ganesh Kannan

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Vice President - Customer Success & Partnerships at DigitalXC
📍 Chennai, Tamil Nadu, India

Ganesh Kannan is the COO and Co-founder of DigitalXC, bringing nearly 25 years of leadership experience from the Information Technology and Life Sciences sectors. He specializes in creating digital service models and is responsible for customer success and strategic partnerships. He holds a B. Tech from Pondicherry University and has completed an advanced program at IIM, Calcutta.

His professional interests lie in management principles and business strategy, indicated by his following of publications like the Harvard Business Review and insights from McKinsey & Company.

He believes enterprise automation success hinges not on technology, but on the governance surrounding it.

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Experience
30 Years
Current Role
Vice President - Customer Success & Partnerships
Job Level
Senior
Location
Chennai, Tamil Nadu, India
Personality Overview

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Priorities

Topics Ganesh cares about

Enterprise Automation
He has authored articles on enterprise automation, emphasizing that its success depends more on strong governance than on the technology itself.
Digital Service Delivery
As a co-founder of DigitalXC, he is a proponent of simplifying enterprise service consumption through self-service, 1-click ordering, and creating a consumer-grade user experience.
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Career

Work history

7-2017
Vice President - Customer Success & Partnerships
DigitalXC
11-2016 - 9-2017
Director & Head of APAC Markets, Life Sciences
Cognizant
7-2014 - 9-2017
Director - Life Sciences Practice
Cognizant
4-1998 - 6-2014
Senior Account Manager at Cognizant Technology Solutions
Cognizant
7-1995 - 4-1998
Software Engineer
CMC Ltd Chennai
In the press

Media appearances

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Education
Advanced program in Strategic Management
Indian Institute of Management, Calcutta
B.Tech
Pondicherry University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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