Gareth Ratcliffe in

Gareth Ratcliffe

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CEO at Cognni
📍 Leeds, England, United Kingdom

Gareth is the Co-Founder and CEO of Cognni, an AI-powered knowledge management platform. With a background as a Finance Director at firms like KPMG Nunwood, he drives strategic growth and knowledge transformation for global enterprises. Colleagues describe him as methodical and professional, with excellent commercial judgment. He holds a Bachelor of Arts from the University of Bradford.

His certifications suggest a focus on continuous professional development, particularly in areas like process improvement and creating inclusive workplace cultures. He appears to be a purpose-driven leader who actively supports his professional network by promoting their accomplishments.

His company recently won Gold for "Best Innovation in CX" at the UK Customer Experience Awards 2025 for their AI-powered research assistant.

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Experience
19 Years
Current Role
CEO
Job Level
Leadership
Location
Leeds, England, United Kingdom
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Gareth cares about

AI in CX
His company, Cognni, recently won multiple awards, including Gold at the UKCXA25, for VERA, an AI-powered customer experience and research assistant.
Knowledge Management
As the CEO of two knowledge management companies, Cognni and Altiar, he is dedicated to helping enterprises centralize and utilize their internal and external data.
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Career

Work history

1-2021
CEO
Cognni
11-2015
CEO
Altiar
3-2012 - 11-2015
Finance Director
KPMG Nunwood
8-2009 - 2-2012
Finance Director
Jaywing
3-2004 - 4-2007
Chief Financial Officer
186k Limited
In the press

Media appearances

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Education
1990 - 1993
Bachelor of Arts (B.A.)
University of Bradford
Education details unavailable
The Market Research Society
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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