Gaurav Jain

Go-getter
DISC Type : d

Customer Service & Experience Head at Ozone Group

Greater Delhi Area, India

Overview

Gaurav has no verified overview

Personality Overview

Challenger

Direct & Candid

Self-Confident

They don’t always try to control the conversation but neither do they like yielding it fully.  They care equally about the product and its potential impact. They can be nudged to make faster decisions by offering what they value.

Topics They Care About

Gaurav has no verified topics they care about

Media Appearances

Gaurav has no verified media appearances

Work History

7-2025
Customer Service & Experience Head at Ozone Group
3-2024 - 7-2025
Head Customer Service and Experience at Lifelong Online
2-2022 - 6-2024
Senior Manager Technical Services at Kohler Co.
3-2013 - 3-2022
Customer Service Operation Head - AGM at Jaquar & Company Private Limited
6-2006 - 2-2013
Service Operations Manager - Pan India at LG Electronics India Pvt Ltd

Education

Master of Business Administration (MBA) from I.A.S.E. University
Bachelor of Science (B.S.) from Kurushetra University

More Information

Social Presence :

Prographics :

Exp : 19 Location : Greater Delhi Area, India Job Level : N/A Designation : Customer Service & Experience Head at Ozone Group
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Insights For Selling To Gaurav

During A Call Or A Meeting

DO's

  • Be crisp while making the pitch
  • Make sure that they have the necessary authority, they could present false stature sometimes
  • Make sure that you you respond to any queries from them quickly

DONT's

  • Don't try too hard to get friendly, let it happen with time
  • Avoid long winding pitches, stay objective
  • Avoid repeating yourself or making generalizations

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Gaurav is

  • Confidence in the product plays an important role, followed by powerful testimonials.
  • Will you ever get a clear answer from Gaurav

  • They might hesitate a little, but they will say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Gaurav move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Gaurav take some risk or not?

  • Once they have analyzed the pros and cons, they can take some risks.

You And Gaurav

Personality Compatibility


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