Geoff Ankuda

Energizer
DISC Type : I

Customer Support Manager at Emporos

Havre de Grace, Maryland, United States

Overview

Geoff has no verified overview

Personality Overview

Imaginative

Believer

Full Of Energy

They are not always early adopters but can be pursuaded by leveraging strong relationships.  Unlike C or D types, they are vocal with their opinions but not so much with their questions. They are always positive and upbeat, so take their promises with a pinch of salt.

Topics They Care About

Geoff has no verified topics they care about

Media Appearances

Geoff has no verified media appearances

Work History

8-2024
Customer Support Manager at Emporos
1-2024 - 8-2024
Technical Support Team Lead at Emporos
8-2022 - 2-2024
Support Agent at Emporos
1-2020 - 1-2021
SAVE Educator at Harford Community College
10-2016 - 3-2018
Civil Rights Officer at Maryland Commission on Civil Rights

Education

2004 - 2008
BA from Norwich University

More Information

Social Presence :

Prographics :

Exp : N/A Location : Havre de Grace, Maryland, United States Job Level : N/A Designation : Customer Support Manager at Emporos
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Insights For Selling To Geoff

During A Call Or A Meeting

DO's

  • Be friendly and entertaining in your conversation
  • Talk anecdotally about the customer experience that your product offers
  • Use adjectives like ‘amazing’, ‘coolest’, ‘unbelievable’ etc.

DONT's

  • Don’t push them to make a decision too fast, let them get comfortable first
  • Don’t assume a yes just because they have not said no
  • Don’t be too formal, focus on building comfort and trust

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Geoff is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Geoff

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Geoff move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Geoff take some risk or not?

  • They can accept limited risks, ones that they think will not impact them personally.

You And Geoff

Personality Compatibility


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