Gianna Rego in

Gianna Rego

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Customer Success Manager at ACTO
📍 Dallas, Texas, United States

As a Customer Success Manager at ACTO, Gianna focuses on empowering life sciences teams by building lasting client partnerships. Drawing on her experience from 4th Down Solutions and her Bachelor of Arts from Kean University, she is passionate about delivering exceptional support. Colleagues describe her as energetic, dedicated, and empathetic.

Gianna believes in combining a data-driven mindset with a personal, human approach to solve challenges and help clients achieve their goals. She is passionate about digging into what clients truly need and going above and beyond to ensure her team delivers value and supports long-term success.

She is an advocate for innovative training methods, such as using AI avatars for realistic role-play to help professionals practice for difficult conversations.

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Experience
8 Years
Current Role
Customer Success Manager
Job Level
Middle
Location
Dallas, Texas, United States
Personality Overview

How Gianna shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Gianna cares about

Life Sciences Enablement
Her role at ACTO focuses on contributing to the success of life sciences representatives, and she follows industry leaders like Johnson & Johnson and Bristol Myers Squibb.
AI in Training
Expressed excitement for using AI avatars in role-play scenarios, highlighting the value of practicing tough conversations with technology to build confidence.
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Career

Work history

2-2024
Customer Success Manager
ACTO
9-2021 - 2-2024
Customer Success Executive
4th Down Solutions
3-2021 - 8-2021
Project Manager/Sales Support
4th Down Solutions
1-2020 - 3-2021
Program Manager
Executive Meetings & Incentives, Inc.
2018 - 2020
Program Manager
Executive Meetings & Incentives, Inc.
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2012 - 2016
Bachelor of Arts - BA
Kean University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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