Gina Mancino

Enthusiast
DISC Type : i

Customer Experience Manager at AKKO

Troy, New York, United States

Overview

Gina has no verified overview

Personality Overview

Consensus Focused

Optimistic

Amiable & Agreeable

They agree with others often, so exercise caution when relying on their word.  Unlike D or C types, they are convinced more by stories and testimonials. They prefer to build relationships rather than staying totally transactional.

Topics They Care About

Gina has no verified topics they care about

Media Appearances

Gina has no verified media appearances

Work History

4-2024
Customer Experience Manager at AKKO
6-2023 - 4-2024
CX Assistant Manager at AKKO
7-2022 - 6-2023
Customer Experience Representative II at AKKO
11-2021 - 7-2022
Customer Success Agent at waterdrop®
5-2015 - 6-2021
Customer Service Representative at CubeSmart

Education

8-2012 - 5-2015
Women's Studies from Temple University

More Information

Social Presence :

Prographics :

Exp : 10 Location : Troy, New York, United States Job Level : Middle Designation : Customer Experience Manager at AKKO
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Insights For Selling To Gina

During A Call Or A Meeting

DO's

  • Speak from experience about success that the product has seen with other customers
  • Ask them how their day is going or exchange some other pleasantries
  • Give them the opportunity to lead the conversation where possible

DONT's

  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time
  • Don't be critical or challenge them openly, they can react defensively
  • Don’t be excessively objective, be like a storyteller with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Gina is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Gina

  • They probably won't say no directly.


Insights For Deal Planning

    How fast (or slow) will Gina move?

  • They are not the ones to make fast decisions, even while they stay committed.
  • Can Gina take some risk or not?

  • They can take some low-probability risks if needed.

You And Gina

Personality Compatibility


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