Gleissi Alves Oliveira in

Gleissi Alves Oliveira

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Coordenadora de Customer Experience at Rodonaves Transportes E Encomendas
📍 Ribeirão Preto, São Paulo, Brazil

Gleissi Alves Oliveira is a customer experience and training professional dedicated to delivering transformative service. She leads workshops like "Atendimento que Transforma" and explores technological solutions, such as Salesforce, to enhance business operations and elevate the customer journey.

She is passionate about giving back to the community through education. Gleissi serves as a volunteer educator for the Movimenta - Rodonaves program, in partnership with Fundação Iochpe - Formare, sharing her knowledge and professional experience with students in a customer service discipline.

She actively volunteers to teach customer service skills to young people in the Formare program.

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Experience
25 Years
Current Role
Coordenadora de Customer Experience
Location
Ribeirão Preto, São Paulo, Brazil
Personality Overview

How Gleissi shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Gleissi cares about

Customer Experience
Leads training sessions and is on a mission to deliver the best possible experiences for customers, as stated in her professional updates.
Corporate Training
Develops and delivers training programs like "Atendimento que Transforma" for contact centers, focusing on improving service quality through employee education.
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Career

Work history

3-2022
Coordenadora de Customer Experience
Rodonaves Transportes E Encomendas
5-2018 - 7-2022
Analista e Ouvidoria
Rodonaves Transportes E Encomendas
3-2000 - 4-2018
Gerente de atendimento ao cliente
BrasilCenter
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2008 - 2010
Pós Graduação
FAAP - Fundação Armando Alvares Penteado
1997 - 2001
Bacharelado
Universidade de Ribeirão Preto
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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