Glen Winn is the Director of Service Operations at Virgin Media Ireland, where he leads high-performance teams. With a strong background in fraud and revenue assurance, he champions innovation by adopting tools like Celonis and UiPath. He is committed to lifelong learning and is currently enhancing his expertise through a postgraduate course in Strategic Leadership at the University of Limerick.
A dedicated professional, Glens focus is on continuous improvement and skill development. He has completed specialized training in diverse areas including Process Mining, IoT Security, and Talent Management, reflecting a passion for leveraging technology and effective leadership to drive business results.
Glen has pioneered the use of various software tools to create proactive, innovative solutions within his organization.
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