Greg Gotham in

Greg Gotham

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Vice President, Sales and Client Success at Smart Software Solutions, Inc
📍 Austin, Texas, United States

Greg Gotham is a leader in sales and customer success, with deep expertise in technology and customer experience (CX). A PMP and Six Sigma Black Belt, he has a history of driving significant growth, having increased sales by 50% in a previous role. He holds an MBA from St. Edwards University and a Bachelors from Michigan State University.

He is an active member of his professional community, serving as the Vice President for the BNI Circle of Trust chapter in Round Rock, Texas. Based on his education and location, he likely follows local sports, particularly teams from Michigan and the Austin area.

Unique fact: While at Dell, he managed the opening of seven international call centers across five different countries.

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Experience
26 Years
Current Role
Vice President, Sales and Client Success
Job Level
Senior
Location
Austin, Texas, United States
Personality Overview

How Greg shows up

Communication Style
Decision Approach
Work Preference

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Priorities

Topics Greg cares about

Customer Experience (CX)
His career has been dedicated to customer advocacy, holding roles like "Voice of Customer Champion" and achieving a 30% average improvement in CX with a previous product launch.
Sales Leadership
As Vice President of Sales, he leads national strategy and has a proven record of increasing annual sales by 50% and improving lead conversion rates by 65%.
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Career

Work history

3-2016
Vice President, Sales and Client Success
Smart Software Solutions, Inc
12-2013 - 3-2016
Vice President of Product Management
Zacoustic
2004 - 2013
Director, Customer Experience
Dell Inc.
2000 - 2004
International Call Center Strategy
Dell Inc.
In the press

Media appearances

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Education
Bachelor's degree
Michigan State University - Eli Broad College of Business
MBA
St.Edward's University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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