Greg Thomas
Login to view DISC.Greg Thomas is a highly accomplished Cloud Solutions Architect and AI/ML specialist with over 15 years of experience, primarily with AWS and Google Cloud. He excels at translating complex business needs into innovative, scalable solutions, particularly in contact center transformation and generative AI. People who have worked with him describe him as a top technical person who can conquer challenges with aplomb.
He is a passionate advocate for leveraging cloud and AI/ML to solve real-world problems. His recent activities include promoting technical sessions on using AI for customer service and encouraging talented individuals to join his team at Google, showcasing his commitment to both technology and team building.
Unique fact: At AWS, Greg was a founding Subject Matter Expert for conversational AI, where he helped create the intake and certification processes for this specialty.
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