Gunnar Meyer

Activist
DISC Type : Cd

Head of IT Service Delivery at DERTOUR Suisse

Zurich, Switzerland

Overview

Gunnar Meyer is the Head of IT Service Delivery at DERTOUR Suisse, where he has progressed through several roles including IT Project Manager and Web Programmer. He specializes in IT service management, team leadership, and agile project management, holding a CAS Digital Masterclass certificate. Colleagues describe him as committed, personable, and a true professional.

Outside of his professional life, Gunnar shows a keen interest in forward-thinking ideas and technology, attending events like TEDx and the Swisscom Business Days. He enjoys new experiences, from exploring immersive virtual worlds at the Metaverse Academy to enjoying French cuisine and culture on trips abroad.

Unique fact: Gunnar participated in a unique trip to Dijon that included learning how to make mustard and driving in a convoy of original Citroën 2CV cars.

Personality Overview

Logical And Quick

Meticulous

Value Conscious

They can be nudged to make faster decisions by offering what they value.  They focus on objectivity in a pitch and pay little attention to bells and whistles. They respond well to confident salespeople.

Topics They Care About

AI in Customer Service
In a recent interview, he shared insights on the future of AI in call center operations and enhancing customer-facing interactions through technology.
Digital Transformation
He led his company's transition from a traditional phone system to Microsoft Teams and recently completed a CAS Digital Masterclass, showing a focus on modernization.
Agile Methodologies
He holds a certification as a SCRUM Product Owner and lists agile methods as a key skill in his project management roles.

Media Appearances

Gunnar has no verified media appearances

Work History

3-2022
Head of IT Service Delivery at DERTOUR Suisse
8-2017 - 3-2022
IT Project Manager/Business Analyst at DERTOUR Suisse
1-2010 - 8-2017
Manager Global Application Support at DERTOUR Suisse
10-2006 - 1-2010
Webprogrammierer at DERTOUR Suisse

Education

5-2017 - 5-2017
Certified SCRUM Product Owner from Das Scrum Team
12-2013 - 12-2013
Kurs from Digicomp

More Information

Social Presence :

Prographics :

Exp : 19 Location : Zurich, Switzerland Job Level : Mid-senior Designation : Head of IT Service Delivery at DERTOUR Suisse
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Insights For Selling To Gunnar

During A Call Or A Meeting

DO's

  • Stress on the business value that your product offers
  • Get to the point quickly instead of spending too much time on pleasantries
  • Highlight the competitive differentiation of your product

DONT's

  • Don’t expect them to change their mind quickly if they say no once
  • Don’t try to be an alpha salesperson, give them equal space
  • Refrain from asking too many questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Gunnar is

  • Confidence in the product plays an important role, followed by powerful testimonials.
  • Will you ever get a clear answer from Gunnar

  • They might hesitate a little, but they will say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Gunnar move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Gunnar take some risk or not?

  • Once they have analyzed the pros and cons, they can take some risks.

You And Gunnar

Personality Compatibility


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