Gustavo Rossi Silveira

Critic
DISC Type : C

Global SAP AMS Operations Manager at Meta

Limeira, São Paulo, Brazil

Overview

Gustavo is a Global SAP Operations Manager at Meta with a strategic background in leading complex, multinational operations. His expertise lies in SAP AMS, operational excellence, and governance, backed by an MBA in Information Security and experience at Infosys and Mercedes-Benz.

Colleagues describe him as highly engaged, energetic, and a proponent of continuous improvement. He is also recognized for being supportive, kind-hearted, and capable of handling delicate situations with subtlety and a willingness to help others.

Unique fact: He holds dual citizenship for the European Union and Brazil.

Personality Overview

Negotiator

Objective Thinker

ROI Driven

They prefer to analyze logically and value objective facts over emotions.  It is very likely that they will negotiate pricing or other important terms. They like to take decisions independently and do not seek others' support often.

Topics They Care About

SAP Governance
His role centers on governing global SAP AMS operations, focusing on performance management, financial efficiency, and stakeholder satisfaction.
AI in Business
He recently attended the SAP NOW AI Tour, demonstrating a keen interest in the application of AI for business management and innovation.
Operational Excellence
Emphasizes a data-driven approach to optimize and scale operations, reduce structural incidents, and improve service reliability across distributed teams.

Media Appearances

Gustavo has no verified media appearances

Work History

8-2025
Global SAP AMS Operations Manager at Meta
5-2021 - 8-2025
Senior IT Service Manager Latam at Infosys
12-2019 - 5-2021
Supervisor de TI at Mercedes-Benz do Brasil Ltda.
1-2016 - 12-2019
IT Application Specialist at Mercedes-Benz do Brasil Ltda.
11-2014 - 11-2015
IT Performance Manager at Ambev

Education

2015 - 2016
Master of Business Administration (MBA) in Information Security from Wyden
2010 - 2011
Post Graduate from Wyden

More Information

Social Presence :

Prographics :

Exp : 17 Location : Limeira, São Paulo, Brazil Job Level : Middle Designation : Global SAP AMS Operations Manager at Meta
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Insights For Selling To Gustavo

During A Call Or A Meeting

DO's

  • Leverage facts and figures wherever possible; use percentages, numbers etc.
  • If you can, show them industry reports or analyst comments instead of sharing anecdotal stories
  • Don’t forget to mention how you compare to competition on both features and pricing

DONT's

  • Make extra effort to not seem pushy or confrontational
  • Avoid phrases like ‘trust me’, ‘others just love’ etc.
  • Don’t try to give too many examples of other users, they like to make their own decisions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Gustavo is

  • Proof of ROI, low pricing and objective proof points are the important factors for them.
  • Will you ever get a clear answer from Gustavo

  • They do not mind saying no if they believe that it is the right decision.

Insights For Deal Planning

    How fast (or slow) will Gustavo move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Gustavo take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Gustavo

Personality Compatibility


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