Hannah McClellan Richards in

Hannah McClellan Richards

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VP Operations, Product, Tech for Amazon Pharmacy at Amazon
📍 Greater Seattle Area, United States

Hannah McClellan Richards is the VP of Operations, Product & Technology at Amazon Pharmacy, driving the transformation of the pharmacy experience. An MIT Sloan graduate, she has a deep background in logistics and transportation from her previous leadership roles at Amazon. People describe her as influential and communicative.

She is focused on making medication access faster and more convenient for customers across the United States. Her recent work includes expanding same-day prescription delivery and launching innovative in-person pharmacy kiosks.

Unique fact: She is leading the charge to expand Amazon Pharmacy Kiosks into new states and through partnerships with external health systems in 2026.

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Experience
23 Years
Current Role
VP Operations, Product, Tech for Amazon Pharmacy
Job Level
Senior
Location
Greater Seattle Area, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Hannah cares about

Pharmacy Innovation
Leads efforts to build a pharmacy designed for today's customers, focusing on speed, convenience, and leveraging technology to improve the user experience.
Healthcare Accessibility
Champions initiatives like expanding same-day delivery to thousands of cities and launching kiosks in One Medical offices to reduce barriers to medication access.
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Career

Work history

2-2024
VP Operations, Product, Tech for Amazon Pharmacy
Amazon
1-2023 - 2-2024
Technical Advisor and Chief of Staff to Worldwide Amazon Stores CEO
Amazon
9-2021 - 1-2023
Vice President - Amazon Freight, Inbound Transportation, & Returns
Amazon
3-2020
Board of Trustees, University of Virginia Engineering Foundation
University of Virginia
11-2017 - 9-2021
Director, Amazon Transportation Services
Amazon
In the press

Media appearances

Hannah McClellan Richards signs on as VP Operations, Product & Technology at Amazon Pharmacy. Featured in Retail Tech Innovation Hub
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Amazon Pharmacy VP Hannah McClellan Richards on why … (Instagram Reel). Featured in Instagram
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Education
2006 - 2008
MS
Massachusetts Institute of Technology
2006 - 2008
MBA
MIT Sloan School of Management
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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