Hardik Sabharwal is a customer-centric leader at GoKwik, where he heads Customer Success for strategic accounts. With a background in enterprise sales at Shiprocket, he specializes in fostering strong client relationships to drive business growth and retention. His experience spans B2B account management and team leadership, supported by an MBA from Bharati Vidyapeeth.
He was recently promoted to his leadership role after a successful tenure as a Senior Customer Success Manager within the same team at GoKwik.
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Experience
10 Years
Current Role
Lead Customer Success
Location
Delhi, India
Personality Overview
How Hardik shows up
Not Easily Convinced
Systematic
Value Seeker
They generally do not appreciate an overfriendly approach and prefer to stay to-the-point. They prefer to fully evaluate every situation. It is quite likely of them to ask for pricing or other concessions.
Priorities
Topics Hardik cares about
Enterprise Growth
His current role is focused on driving enterprise business growth and nurturing strategic accounts to ensure sustained success for key clients at GoKwik.
Strategic Account Management
His background includes managing key accounts at Shiprocket and GoKwik, focusing on retention, upselling, and building strong, revenue-generating client relationships.
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Career
Work history
4-2024
Lead Customer Success
GoKwik
8-2023 - 3-2024
Senior Customer Success Manager - Enterprise Business & Strategic Accounts
GoKwik
8-2021 - 8-2023
Manager - Enterprise sales
Shiprocket
8-2020 - 8-2021
Senior Business Development Manager
WedMeGood
5-2018 - 7-2020
Lead - Venue Category
WedMeGood
In the press
Media appearances
No media yetWe could not find public media appearances for this person.
Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.
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