Hardik Sabharwal in

Hardik Sabharwal

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Lead Customer Success at GoKwik
📍 Delhi, India

Hardik Sabharwal is a customer-centric leader at GoKwik, where he heads Customer Success for strategic accounts. With a background in enterprise sales at Shiprocket, he specializes in fostering strong client relationships to drive business growth and retention. His experience spans B2B account management and team leadership, supported by an MBA from Bharati Vidyapeeth.

He was recently promoted to his leadership role after a successful tenure as a Senior Customer Success Manager within the same team at GoKwik.

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Experience
10 Years
Current Role
Lead Customer Success
Location
Delhi, India
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Hardik cares about

Enterprise Growth
His current role is focused on driving enterprise business growth and nurturing strategic accounts to ensure sustained success for key clients at GoKwik.
Strategic Account Management
His background includes managing key accounts at Shiprocket and GoKwik, focusing on retention, upselling, and building strong, revenue-generating client relationships.
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Career

Work history

4-2024
Lead Customer Success
GoKwik
8-2023 - 3-2024
Senior Customer Success Manager - Enterprise Business & Strategic Accounts
GoKwik
8-2021 - 8-2023
Manager - Enterprise sales
Shiprocket
8-2020 - 8-2021
Senior Business Development Manager
WedMeGood
5-2018 - 7-2020
Lead - Venue Category
WedMeGood
In the press

Media appearances

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Education
2013 - 2015
Master of Business Administration (M.B.A.)
Bharati Vidyapeeth
2009 - 2012
Bachelor’s Degree
A.I.H & T.M
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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