Heather Bell

Examiner
DISC Type : cs

Head of People & Culture at Robertson Group

United Kingdom

Overview

Heather Bell is the Head of People & Culture at Robertson Group, where she has built her career through various HR roles. A Chartered Member of the CIPD with a Masters from Edinburgh Napier University, she specializes in delivering HR strategies and improving internal processes in demanding environments.

Heather is deeply committed to community work, serving as a Trustee for Eczema Outreach Support. She is passionate about advocating for the charity, supporting families, and ensuring children with eczema feel confident and understood. She actively shares the organizations work and participates in their events.

Unique fact: She is a Trustee for the charity Eczema Outreach Support, actively helping families and children.

Personality Overview

Unexpressive

Process Oriented

Overcautious

They are heavily focused on quality and prefer doing things the right way, even if it takes time.  Being observant comes to them naturally. The only way to convince them is by showing them examples and ample proof.

Topics They Care About

People & Culture
As Head of People & Culture, she is actively shaping the employee experience, engagement, wellbeing, and benefits strategy at Robertson Group.
Charitable Trusteeship
Serves as a Trustee for Eczema Outreach Support, demonstrating a strong personal commitment to supporting children and families affected by the condition.
Talent Development
Actively recruiting for key roles to build out her team's capabilities in talent management, early careers, and key development programs across the company.

Media Appearances

Heather has no verified media appearances

Work History

5-2025
Head of People & Culture at Robertson Group
1-2025
Voluntary Board Trustee - Eczema Outreach Support at Eczema Outreach Support
6-2023
Head of People Operations at Robertson Group
9-2021 - 6-2023
HR Manager at Robertson Group
4-2019 - 9-2021
Employee Relations Manager at Robertson Group

Education

2008 - 2010
Msc from Edinburgh Napier University
2003 - 2007
BA Hons from University of Stirling

More Information

Social Presence :

Prographics :

Exp : 18 Location : United Kingdom Job Level : Mid-senior Designation : Head of People & Culture at Robertson Group
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Insights For Selling To Heather

During A Call Or A Meeting

DO's

  • Ask them which other stakeholders would be important for this purchase decision
  • Spend time addressing concerns around risk and change, they will have them even if they don't express them
  • Expect them to be vague in response to your questions, ask firmly and pointedly

DONT's

  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't rely on relationship building even if they act pleasantly
  • Don't be very accepting if that is your natural style, stay firm

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Heather is

  • Proof of usage by others in the industry, case studies showing ROI are likely to work the best with them.
  • Will you ever get a clear answer from Heather

  • They don’t say no often, they push out the decisions or keep going around in circles.

Insights For Deal Planning

    How fast (or slow) will Heather move?

  • They are some of the slowest movers and take their time reaching decisions.
  • Can Heather take some risk or not?

  • They have very low acceptance of risk even if they do not say it directly.

You And Heather

Personality Compatibility


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