Heather Graubard

Trailblazer
DISC Type : DI

Global Chief Communications Officer at ServiceNow

Seattle, Washington, United States

Overview

Heather has no verified overview

Personality Overview

Persuasive

Charismatic

Friendly But Fast

They like to keep things under control.  They are charming and have the ability to align others behind their decisions. They respond better to a combination of speed and relationship.

Topics They Care About

Heather has no verified topics they care about

Media Appearances

Heather has no verified media appearances

Work History

2025
Global Chief Communications Officer at ServiceNow
2024 - 2025
Chief Communications Officer at UiPath
2022
Executive Member at Chief
2019 - 2023
Vice President, Communications + Engagement at Salesforce
2015 - 2019
Vice President, Marketing Communications at Deloitte Digital

Education

Bachelor of Arts - BA from University of Arizona
Bachelor of Arts (BA) from Seattle University

More Information

Social Presence :

Prographics :

Exp : 11 Location : Seattle, Washington, United States Job Level : Leadership Designation : Global Chief Communications Officer at ServiceNow
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Insights For Selling To Heather

During A Call Or A Meeting

DO's

  • Address your competition clearly and confidently
  • Build a trustworthy relationship while keeping the product center-stage
  • Showcase existing customers and use case-studies to grab their attention

DONT's

  • Do not look like someone who doesn’t know what they are talking about
  • Avoid unnecessary negativity or slowness
  • Don't make any commitments that you might not be able to fulfill

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Heather is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Heather

  • If they are not convinced, they will say no albeit in a friendly manner.


Insights For Deal Planning

    How fast (or slow) will Heather move?

  • They can make decisions quickly if they develop trust in you and conviction in the product.
  • Can Heather take some risk or not?

  • They can take risks if necessary.

You And Heather

Personality Compatibility


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