Heather MacSwain, PHR

Trailblazer
DISC Type : DI

Human Resources Director at Confluence Outdoor

Greenville, South Carolina, United States

Overview

Heather is a strategic Human Resources Director for Confluence Outdoor, the worlds leading kayak company. An emotionally intelligent leader, she excels in guiding executives through organizational design and culture shifts. Colleagues describe her as professional and enthusiastic. She holds a Bachelor of Arts from Florida State Universitys College of Business.

Heather shows a strong passion for her companys culture and products, expressing pride in both the team and the boats they create. This suggests an appreciation for the outdoors and the paddling sports industry. She is also motivated by concepts of personal growth and breaking out of old patterns.

She has a uniquely diverse background, having applied her HR expertise across the outdoor recreation, aerosol valve manufacturing, and biotech pharmaceutical industries.

Personality Overview

Charismatic

Achievement-Oriented

Friendly But Fast

A combination of speed and relationship gets the best response from them.  They are more likely to accept new and exciting technologies. They are charming and can persuade others to support their decisions.

Topics They Care About

Organizational Design
Her expertise involves guiding leaders through strategic change initiatives, culture shifts, and organizational restructuring to drive success.
Paddling Sports
As the HR Director for the world's leading kayak company, she expresses genuine enthusiasm for the company's boats and the outdoor lifestyle they represent.
Servant Leadership
She identifies as a "Servant Leader" in her professional headline, focusing on building trust, alignment, and consensus to empower her teams.

Media Appearances

Heather has no verified media appearances

Work History

9-2017
Human Resources Director at Confluence Outdoor
9-2017
Human Resources Director at Confluence Outdoor (cont'd)
9-2015 - 6-2017
HR Generalist at Precision Valve Corporation
8-2006 - 3-2010
HR Manager at UTi Worldwide
5-2005 - 7-2006
HR Generalist at Accredo Health Group, A Medco Company

Education

Bachelor of Arts - BA from Florida State University - Herbert Wertheim College of Business

More Information

Social Presence :

Prographics :

Exp : 16 Location : Greenville, South Carolina, United States Job Level : Mid-senior Designation : Human Resources Director at Confluence Outdoor
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Insights For Selling To Heather

During A Call Or A Meeting

DO's

  • Give them control of the sales process
  • Ask them for a lunch or coffee once some rapport has been established
  • Display high self-confidence and expect them to have a strong personality.

DONT's

  • Don't make any commitments that you might not be able to fulfill
  • Don’t hesitate from asking questions or pushing them, but take a friendly approach
  • Avoid unnecessary negativity or slowness

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Heather is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Heather

  • If they are not convinced, they will say no though in a friendly way.

Insights For Deal Planning

    How fast (or slow) will Heather move?

  • They can reach decisions quickly if they develop trust and confidence in the product.
  • Can Heather take some risk or not?

  • If necessary, they will be ready to take risks.

You And Heather

Personality Compatibility


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