Heather Mansour, MBA-HRM in

Heather Mansour, MBA-HRM

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SVP, Executive Human Resources & Training at United States Senate Federal Credit Union
📍 United States

Heather Mansour is the Chief Human Resources Officer at United States Senate Federal Credit Union, where she aligns talent strategy with business goals. An MBA graduate from Capella University with multiple certifications, including Certified Chief Executive, she is a strategic leader focused on culture, employee engagement, and talent development. People often describe her as effective, efficient, and talented.

Described as a humble and servant leader, Heather is passionate about giving back to the local community and mentoring young professionals. She actively works with partners on projects and programs to support the community.

Heather was selected to speak at the prestigious North American HR Executive Summit, focusing on reimagining total rewards.

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Experience
17 Years
Current Role
SVP, Executive Human Resources & Training
Job Level
Leadership
Location
United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Heather cares about

Total Rewards Strategy
Selected as a speaker for the North American HR Executive Summit to discuss reimagining compensation, benefits, and recognition to improve employee experience and retention.
Executive Leadership
Earned a Certified Chief Executive (CCE) certification from CUES, with additional certificates from Wharton, Darden, and Cornell, highlighting her focus on executive-level strategy.
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Career

Work history

2-2020 - 12-2022
SVP, Executive Human Resources & Training
United States Senate Federal Credit Union
2-2019
Chief Human Resources Officer
United States Senate Federal Credit Union
5-2018 - 2-2020
VP, Human Resources Management
EagleBank
4-2017 - 5-2018
VP, Human Resources
Advanced Call Center Technologies, LLC
12-2011 - 3-2017
Director, Human Resources, Benefits Coordinator
NIH Federal Credit Union
In the press

Media appearances

Heather Mansour named as Senior Vice President of Human Resources Training. Featured in United States Senate Federal Credit Union – Press Release
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Transforming Culture at United States Senate Federal Credit Union. Featured in CXR Works – Podcast
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Education
2011 - 2013
Master of Business Administration (M.B.A.)
Capella University
2007 - 2010
BS
University of Phoenix
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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