Heather McArdle in

Heather McArdle

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Director Customer Experience at Olive & June
📍 Santa Monica, California, United States

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

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Experience
25 Years
Current Role
Director Customer Experience
Job Level
Mid-senior
Location
Santa Monica, California, United States
Personality Overview

How Heather shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Heather cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

12-2025
Director Customer Experience
Olive & June
1-2025 - 12-2025
Director Customer Experience B2B
Revelyst
10-2021 - 1-2025
B2B Customer Service Manager
Crate and Barrel
10-2020 - 5-2021
General Manager
Old Navy
5-2019 - 3-2020
Director of Retail Operations
GOOD AMERICAN
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
1999 - 2000
Fashion Merchandising
Antelope Valley College
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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