Heather Ussery-Thompson in

Heather Ussery-Thompson

Inspirer · DISC type id
Director of Customer Interaction at Rhoads Energy Corporation
📍 Lancaster, Pennsylvania, United States

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
31 Years
Current Role
Director of Customer Interaction
Job Level
Mid-senior
Location
Lancaster, Pennsylvania, United States
Personality Overview

How Heather shows up

Fast Adopter
Decisive
Confident & Optimistic

They measure a product on its merit but can be influenced by strong testimonials. They usually prefer to drive the conversation. They respond well to objective pitches but also attach some value to relationships.

Priorities

Topics Heather cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

10-2017
Director of Customer Interaction
Rhoads Energy Corporation
2-2009 - 2-2017
Office Operations Manager
The Horst Group, Inc
10-2003 - 8-2008
SR. Account Manager - Financial Division
Donnelley Financial Solutions (DFIN)
4-1993 - 10-2003
Operations Manager
Nike
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
1994 - 1995
Business Administration
Shippensburg University of Pennsylvania
1996 - 1997
Business Administration
Lebanon Valley College
1995 - 1996
Business Administration and Management
HACC, Central Pennsylvania's Community College
Social presence
in
Behavioral profile

DISC profile (public)

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Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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