Heather Viscomi in

Heather Viscomi

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Customer Success Manager at VanishID
📍 United States

A results-driven Customer Success and Account Manager with over a decade of experience in SaaS, IT, and cybersecurity. Heather specializes in building long-term partnerships through strategic client retention and consultative sales. She attended the University of Hartford.

Outside of her direct roles, she follows developments in the broader technology landscape, showing a professional interest in major industry players like Cisco and Eaton.

She co-founded the Account Management Department at Swag. com, establishing its foundational roles, KPIs, and processes from the ground up.

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Experience
11 Years
Current Role
Customer Success Manager
Job Level
Middle
Location
United States
Personality Overview

How Heather shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Heather cares about

Cybersecurity & Safety
Her current role at VanishID and recent posts show a strong focus on protecting individuals from cyber threats and the risks of personal data exposure.
Client Retention
A core theme of her 10+ year career, she emphasizes strengthening customer loyalty and driving growth through proactive relationship management and strategic planning.
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Career

Work history

2-2026
Customer Success Manager
VanishID
12-2024 - 12-2025
Account Manager
Logically
5-2023 - 4-2024
Customer Success Manager/Account Executive
TRIBE
5-2023 - 4-2024
Customer Success Manager
Tribe
2-2022 - 12-2022
Account Manager
Swag.com
In the press

Media appearances

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Education

Heather has no verified education history

Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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