Heather Viscomi in

Heather Viscomi

Inspirer · DISC type id
Customer Success Manager at VanishID
📍 United States

A results-driven Customer Success and Account Manager with over a decade of experience in SaaS, IT, and cybersecurity. Heather specializes in building long-term partnerships through strategic client retention and consultative sales. She attended the University of Hartford.

Outside of her direct roles, she follows developments in the broader technology landscape, showing a professional interest in major industry players like Cisco and Eaton.

She co-founded the Account Management Department at Swag. com, establishing its foundational roles, KPIs, and processes from the ground up.

Read the full overview →
Experience
11 Years
Current Role
Customer Success Manager
Job Level
Middle
Location
United States
Personality Overview

How Heather shows up

Charming & Persuasive
Fast Adopter
Generous

They usually prefer to drive the conversation. They don’t mind taking a stand if they believe in something. They measure a product on its merit but can be influenced by strong testimonials.

Priorities

Topics Heather cares about

Cybersecurity & Safety
Her current role at VanishID and recent posts show a strong focus on protecting individuals from cyber threats and the risks of personal data exposure.
Client Retention
A core theme of her 10+ year career, she emphasizes strengthening customer loyalty and driving growth through proactive relationship management and strategic planning.
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Career

Work history

2-2026
Customer Success Manager
VanishID
12-2024 - 12-2025
Account Manager
Logically
5-2023 - 4-2024
Customer Success Manager/Account Executive
TRIBE
5-2023 - 4-2024
Customer Success Manager
Tribe
2-2022 - 12-2022
Account Manager
Swag.com
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education

Heather has no verified education history

Social presence
in
Behavioral profile

DISC profile (public)

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Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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