A results-driven Customer Success and Account Manager with over a decade of experience in SaaS, IT, and cybersecurity. Heather specializes in building long-term partnerships through strategic client retention and consultative sales. She attended the University of Hartford.
Outside of her direct roles, she follows developments in the broader technology landscape, showing a professional interest in major industry players like Cisco and Eaton.
She co-founded the Account Management Department at Swag. com, establishing its foundational roles, KPIs, and processes from the ground up.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Heather has no verified education history
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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