Heidi Cole in

Heidi Cole

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Speaker / Presenter and trainer at www.outstandingimpressions.com
📍 United Kingdom

Heidi Cole is a mentor and trainer with over 19 years of experience in private aviation and luxury service. Her expertise lies in refining customer experiences by focusing on emotional intelligence and presence. She leverages a unique background, including a certification in counselling skills, to train global brands and aviation professionals.

People often describe her as amazing, graceful, and kind. Outside of her professional life, she is a former international fashion model and TV presenter. She enjoys being active and can be found on a yoga mat, paddle-boarding, or dancing on purple rollerskates at sunset.

Interesting fact: Due to a photo of her sitting on her suitcase on the tarmac, she was affectionately nicknamed “Homeless Heidi” by her flight engineer.

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Experience
9 Years
Current Role
Speaker / Presenter and trainer
Location
United Kingdom
Personality Overview

How Heidi shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Heidi cares about

Emotional Intelligence
Her entire professional philosophy is built on teaching emotional intelligence and presence to elevate luxury service beyond technical perfection.
Luxury Service
She has nearly two decades of experience serving royalty and elites in private aviation, focusing on creating experiences that are felt, not just delivered.
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Career

Work history

10-2024
Speaker / Presenter and trainer
www.outstandingimpressions.com
9-2024
Confidence In The Air
Self-employed
4-2020
Corporate Flight Attendant & corporate flight attendant trainer
Aviation
12-2013 - 4-2020
Flight attendant - G650 and ESET UK course co-ordinator
ExecuJet Aviation Group
1-2017 - 1-2018
Model
M and P models
In the press

Media appearances

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Education
9-2018 - 2-2019
Counselling skills level 2
Newbury College, UK
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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