Heidi Leatherby in

Heidi Leatherby

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Senior Director, Global Technical Support at Proscia
📍 Bozeman, Montana, United States

Heidi leads Global Technical Support at Proscia, an AI-powered digital pathology company. She specializes in creating scalable systems and building strong technical teams that focus on customer experience and operational excellence. She is also a certified kettlebell instructor and CrossFit Level 1 coach.

Outside of her technology career, Heidi is a prolific author of over a dozen books on topics ranging from fitness and meditation to childrens stories. She also participates in the Amazon Influencer program, creating product review videos as a side hustle.

She has written and published multiple books, including childrens stories, guided journals, and numerous fitness and wellness guides.

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Experience
9 Years
Current Role
Senior Director, Global Technical Support
Job Level
Senior
Location
Bozeman, Montana, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Heidi cares about

Digital Pathology
Her social media posts show immense pride in Proscia's work, which she describes as revolutionizing the field of pathology and impacting precision medicine.
Scaling Support Teams
Her professional focus is on building and scaling global technical support teams from the ground up, as demonstrated in her roles at Proscia and dbt Labs.
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Career

Work history

7-2025
Senior Director, Global Technical Support
Proscia
4-2024 - 7-2025
Director, Global Technical Support
Proscia
8-2023 - 4-2024
Manager, Customer Solutions Engineering
dbt Labs
2-2022 - 8-2023
Manager, Customer Support
dbt Labs
10-2019 - 10-2023
Author
Amazon
In the press

Media appearances

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Education
Associate of Arts and Sciences (A.A.S.)
Rock Valley College
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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