Helen Jackson in

Helen Jackson

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Senior Supporter Experience Manager (Maternity Cover) at Age UK
📍 Kingston Upon Thames, England, United Kingdom

Helen is an experienced marketer with over 20 years in the fundraising sector, specializing in supporter experience. She has led insight, operations, and individual giving teams at organizations like Age UK and Alzheimers Society, focusing on using data to build supporter engagement and loyalty.

Her work has centered on embedding the voice of the supporter into fundraising strategies through journey mapping and feedback programs.

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Experience
28 Years
Current Role
Senior Supporter Experience Manager (Maternity Cover)
Job Level
Middle
Location
Kingston Upon Thames, England, United Kingdom
Personality Overview

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Decision Approach
Work Preference

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Priorities

Topics Helen cares about

Supporter Experience
Her last 10 years have focused on leading insight teams to apply supporter insight and embed the voice of the supporter to build engagement.
Fundraising Strategy
Has extensive experience leading Individual Giving, Legacy, and Direct Marketing teams at major charities like Alzheimer's Society and CLIC Sargent.
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Career

Work history

5-2024
Senior Supporter Experience Manager (Maternity Cover)
Age UK
5-2023 - 7-2023
Consultant, Holiday Activities and Food Programme
Islington Council
5-2009 - 1-2023
Senior Supporter Insight Manager - Delivery
Alzheimer's Society
11-2005 - 4-2009
Individual Giving Manager
Alzheimer's Society
9-2004 - 7-2005
Head of Direct Marketing
CLIC Sargent
In the press

Media appearances

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Education
1991 - 1995
Bachelor's Degree
Coventry University
Education details unavailable
Framwellgate School, Durham
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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