Hilary Levitt in

Hilary Levitt

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Network Support Engineer at JPMorganChase
📍 Freehold, New Jersey, United States

Hilary Levitt is a Network Support Engineer at JPMorganChase with over 10 years of experience in customer support and network operations. A Penn State graduate, she excels at simplifying complex issues into actionable solutions, demonstrably improving efficiency and response times. Colleagues describe her as dedicated, detail-oriented, and customer-focused.

Outside of her technical roles, Hilary shows a passion for professional development and helping others navigate their careers. She actively shares resources and networking tips to support fellow job seekers, indicating an interest in mentorship and community building within her professional sphere.

She has a proven track record of reducing customer escalations by 30% in a previous role.

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Experience
29 Years
Current Role
Network Support Engineer
Job Level
Mid-senior
Location
Freehold, New Jersey, United States
Personality Overview

How Hilary shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Hilary cares about

AI in Customer Service
Actively posts about how AI can amplify human agents, not replace them, to create faster, more personalized customer experiences and proactive solutions.
Process Optimization
Focuses on turning complex challenges into scalable solutions, having previously improved office efficiency by 25% and reduced issue turnaround times by 30%.
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Career

Work history

10-2025
Network Support Engineer
JPMorganChase
1-1995
Customer Support Manager
Manufacturing Solutions Unlimited, Inc.
7-2022 - 4-2025
Global Command Center Supervisor – Customer Support
Digital Realty
5-2015 - 8-2022
NOC Analyst II/III
Digital Realty
7-2014 - 5-2015
IT Field Technician and Help Desk Support Specialist
Strategic Delivery Solutions, LLC
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2012 - 2013
Associate's degree
DeVry University
Bachelor of Business Administration - BBA
Penn State University
Bachelor of Business Administration (BBA)
Pennsylvania State University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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