Hilbert Chan

Critic
DISC Type : C

Chief Technology Officer at Xplore Inc.

Richmond Hill, Ontario, Canada

Overview

Hilbert has no verified overview

Personality Overview

ROI Driven

Critic

Information Seeker

They prefer to analyze logically and value objective facts over emotions.  It is very likely that they will negotiate pricing or other important terms. Unless the value is proven by data, they are unlikely to value fancy features.

Topics They Care About

Hilbert has no verified topics they care about

Media Appearances

Hilbert has no verified media appearances

Work History

3-2024 - 11-2025
Chief Technology Officer at Xplore Inc.
12-2018 - 3-2024
Advisor
11-2008 - 11-2018
Vice President, Technology Strategy at TELUS
11-2005 - 11-2008
Vice President, Network Operations - Planning and Engineering at TELUS
1-2002 - 11-2005
Vice President, Corporate Engineering at Telus Mobility

Education

1983 - 1985
MASc from University of Waterloo
2009 - 2009
Governance Essentials Program for Not-for-Profit Organizations from University of Toronto - Rotman School of Management

More Information

Social Presence :

Prographics :

Exp : 25 Location : Richmond Hill, Ontario, Canada Job Level : N/A Designation : Chief Technology Officer at Xplore Inc.
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Insights For Selling To Hilbert

During A Call Or A Meeting

DO's

  • Use phrases like ‘expect X% improvement’, ‘data clearly shows’ etc.
  • If you can, show them industry reports or analyst comments instead of sharing anecdotal stories
  • Be ready to answer many clarity-seeking questions and requests for information

DONT's

  • Don't give superficial answers, they are easily rattled by them
  • Make extra effort to not seem pushy or confrontational
  • Don’t rush them till they have clearly gotten all the necessary information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Hilbert is

  • Proof of ROI, low pricing and objective proof points are the important factors for them.
  • Will you ever get a clear answer from Hilbert

  • They do not mind saying no if they believe that it is the right decision.

Insights For Deal Planning

    How fast (or slow) will Hilbert move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Hilbert take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Hilbert

Personality Compatibility


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