Howard is a Senior Principal Solutions Consultant at Genesys with deep expertise in the telecommunications application space, particularly contact centers and IVR. A graduate of McGill University, he is recognized for his customer-centric approach. Colleagues describe him as dedicated, knowledgeable, and a skilled communicator who excels at presenting technical concepts to non-technical audiences.
He shows an interest in the intersection of corporate policy and personal life, having shared thoughts on how company guidelines impact at-home practices. Howard also keeps up with industry leaders, following major technology companies like Google and analyst firms such as Gartner to stay current on emerging trends.
According to a recommendation, his direct efforts have helped facilitate the sale of tens of thousands of contact center seats.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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