Hugo Infante in

Hugo Infante

Evaluator · DISC type CDS
Director, Sales Operations (Commercial Operations - Transformation) at Johnson Controls
📍 Boca Raton, Florida, United States

Hugo is a Director of Sales Operations at Johnson Controls, focused on improving seller productivity and forecast accuracy. A former sales leader with a Lean Six Sigma Black Belt, he leverages his experience to align cross-functional teams for scalable growth. People who have worked with him describe him as organized, methodical, and trustworthy.

Outside of his primary role, Hugo is committed to continuous learning, recently enrolling in UC Berkeleys executive program on AI business strategies. He maintains a strong connection to his Colombian heritage and has a passion for his home countrys culture and coffee.

During his time as a Global Account Executive, he was a key leader behind the Harvard Business School case “Fast Fashion” featuring his client, Inditex (Zara).

Read the full overview →
Experience
20 Years
Current Role
Director, Sales Operations (Commercial Operations - Transformation)
Job Level
Mid-senior
Location
Boca Raton, Florida, United States
Personality Overview

How Hugo shows up

Fast But Analytical
Hard To Convince
Thorough Evaluator

They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical They are not very likely to become strong advocates of your product or service They focus on the results, but can still be quite procedural and analytical about how to get there

Priorities

Topics Hugo cares about

AI Business Strategy
Demonstrates a commitment to continuous learning by recently enrolling in a UC Berkeley Executive Education program on Artificial Intelligence and its business applications.
Commercial Operations
Focuses on GTM transformation, process optimization, and building AI-ready processes. He has extensive experience with Salesforce, CPQ, and ERP systems to drive growth.
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Career

Work history

4-2023
Director, Sales Operations (Commercial Operations - Transformation)
Johnson Controls
2-2021 - 4-2023
Director, Global Process Owner, Commercial (Commercial Operations - Transformation)
Johnson Controls
10-2018 - 2-2021
Senior Manager Global Sales Operations
Johnson Controls
6-2011 - 10-2018
Global Account Executive, Inditex / Zara
Johnson Controls
10-2008 - 10-2011
Retail Sensormatic Sales Manager
Johnson Controls
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
Master of Business Administration INALDE (M.B.A.)
INALDE Business School
Bachelor’s Degree
Universidad del Rosario
Social presence
in
Behavioral profile

DISC profile (public)

C

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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