Ian Hicks

Evaluator
DISC Type : scd

Cyber Defense Ops Specialist at Citizens

Providence, Rhode Island, United States

Overview

Ian is a creative cybersecurity professional at Citizens with expertise in cloud security, threat detection, and automation. His experience includes roles at Bank of America and Charter Communications, and he holds AWS Cloud Practitioner and CompTIA Security+ certifications. He is a graduate of the University of North Carolina at Charlotte.

He creatively transformed his resume into a functional Linux man page, hosting the project on an AWS S3 static website.

Personality Overview

Fast But Analytical

Thorough Evaluator

Quality Focused

They are not very likely to become strong advocates of your product or service  They focus on the results, but can still be quite procedural and analytical about how to get there They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical

Topics They Care About

Cloud Security
Has hands-on experience as a Cloud SOC Analyst and holds an AWS Cloud Practitioner certification, indicating a strong background in cloud environments.
Threat Detection
Specializes in detection engineering, having developed and optimized Splunk dashboards and detection logic to enhance visibility into identity-based threats in previous roles.
Security Automation
Identifies as an "AI & Automation Enthusiast" and has skills in building security tooling and reducing false positives through automated logic refinement.

Media Appearances

Ian has no verified media appearances

Work History

11-2025
Cyber Defense Ops Specialist at Citizens
8-2024 - 6-2025
Security Analyst | Identity Defense at Bank of America
2-2024 - 8-2024
Cloud SOC Analyst at Bank of America
8-2022 - 2-2024
Security Engineer I at Charter Communications
5-2022 - 8-2022
Desktop Support Engineer at National MS Society

Education

2018 - 2020
Bachelor of Arts - BA from University of North Carolina at Charlotte
12-2021 - 6-2022
Cyber Security Bootcamp from University of Denver

More Information

Social Presence :

Prographics :

Exp : 4 Location : Providence, Rhode Island, United States Job Level : Junior Designation : Cyber Defense Ops Specialist at Citizens
URL has been copied!

Insights For Selling To Ian

During A Call Or A Meeting

DO's

  • Be prepared for comments or questions that are critical of your product or your claims
  • Showcase how you can impact results but also make sure that you share detailed information too
  • Showcase your competitive superiority clearly when possible or address it at the minimum

DONT's

  • Don’t nudge them to do something by using the logic that others have done the same
  • Avoid making strong statements, instead invite them to agree with you by asking them questions
  • Avoid too much small talk, just a few formal pleasantries should be fine

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ian is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Ian

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Ian move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Ian take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Ian

Personality Compatibility


Other Citizens Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.