Ian Hicks in

Ian Hicks

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Cyber Defense Ops Specialist at Citizens
📍 Providence, Rhode Island, United States

Ian is a creative cybersecurity professional at Citizens with expertise in cloud security, threat detection, and automation. His experience includes roles at Bank of America and Charter Communications, and he holds AWS Cloud Practitioner and CompTIA Security+ certifications. He is a graduate of the University of North Carolina at Charlotte.

He creatively transformed his resume into a functional Linux man page, hosting the project on an AWS S3 static website.

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Experience
4 Years
Current Role
Cyber Defense Ops Specialist
Job Level
Junior
Location
Providence, Rhode Island, United States
Personality Overview

How Ian shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Ian cares about

Cloud Security
Has hands-on experience as a Cloud SOC Analyst and holds an AWS Cloud Practitioner certification, indicating a strong background in cloud environments.
Threat Detection
Specializes in detection engineering, having developed and optimized Splunk dashboards and detection logic to enhance visibility into identity-based threats in previous roles.
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Career

Work history

11-2025
Cyber Defense Ops Specialist
Citizens
8-2024 - 6-2025
Security Analyst | Identity Defense
Bank of America
2-2024 - 8-2024
Cloud SOC Analyst
Bank of America
8-2022 - 2-2024
Security Engineer I
Charter Communications
5-2022 - 8-2022
Desktop Support Engineer
National MS Society
In the press

Media appearances

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Education
2018 - 2020
Bachelor of Arts - BA
University of North Carolina at Charlotte
12-2021 - 6-2022
Cyber Security Bootcamp
University of Denver
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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