Indranil Chakraborty in

Indranil Chakraborty

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SVP and Global Delivery Leader at Bank of America
📍 Gurgaon, Haryana, India

Indranil Chakraborty is the SVP and Global Delivery Leader at Bank of America, responsible for a team of approximately 7, 000 employees. With over 28 years of experience in the banking sector, he specializes in large-scale business transformation, automation strategy, and global operations management across functions like investment banking, consumer, wealth, and risk.

Indranil is passionate about mentorship and leadership development. He frequently hosts sessions with prominent leaders like Dr. Kiran Bedi and Vineet Nayar to inspire his colleagues. He also engages with students at universities, sharing his professional experiences to help cultivate future talent.

Early in his career, he managed the first-ever Citiphone banking setup in Kolkata.

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Experience
29 Years
Current Role
SVP and Global Delivery Leader
Job Level
Leadership
Location
Gurgaon, Haryana, India
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Indranil cares about

Global Delivery Transformation
His current role focuses on driving delivery, re-engineering, and automation strategy for a large, multi-functional global team at Bank of America.
Authentic Leadership
He shows a deep appreciation for authentic leadership, hosting sessions with inspiring figures to discuss candor, humility, and leading with care.
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Career

Work history

12-2017
SVP and Global Delivery Leader
Bank of America
7-2008 - 12-2017
Director Business Management (CoS/COO Functions) and Head of Consumer & Corporate Operations
Barclays
11-2002 - 6-2008
General Manager Operations/ Country Lead Northern Ireland
Firstsource Solutions Limited
8-1999 - 10-2002
Branch Customer Service and Operations Manager
ABN AMRO
6-1996 - 8-1999
Citiphone Banking Manager
Citi
In the press

Media appearances

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Education
Bachelor's degree
University of Calcutta
PG Diploma in Financial Management
Annamalai University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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