Iramy Castro Neto in

Iramy Castro Neto

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Customer Service Sr. Manager at Bimbo Brasil
📍 São Paulo, São Paulo, Brazil

Iramy Castro Neto is a seasoned leader in the consumer goods industry with over 20 years of experience at major companies like Bimbo Brasil, The Heineken Company, and Coca-Cola FEMSA. He specializes in commercial excellence, customer-centric strategies, and digital innovation, holding an MBA from FIA.

He is passionate about sharing his industry knowledge, having recently been a featured guest on the "Além do Cast" podcast. On the show, he discussed his practical experiences with client relations, career reflections, and the inner workings of the CPG industry, showing a dedication to mentorship.

His teams have been recognized with multiple awards, including Company of the Year and Best Non-Alcoholic Beverage Supplier from Prêmio APAS.

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Current Role
Customer Service Sr. Manager
Job Level
Middle
Location
São Paulo, São Paulo, Brazil
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Iramy cares about

Digital Commerce
He has hands-on experience leading digital transformation, including the development of B2C and B2B2C platforms, e-commerce tools, and chatbot solutions.
Customer Relationships
His current role as a Senior Customer Service Manager and his podcast appearance, where he discussed client relations, highlight this as a key focus area.
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Career

Work history

Customer Service Sr. Manager
Bimbo Brasil
Regional Digital Commerce Leader
The Heineken Company
Commercial Development Manager
Coca-Cola FEMSA
Commercial Manager (Fast-Food Channel)
Coca-Cola FEMSA
Key Account Sales Supervisor
Savencia Fromage & Dairy Brasil
In the press

Media appearances

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Education
2011 - 2013
MBA
FIA - Fundação Instituto de Administração
2013 - 2013
Post-MBA
University of La Verne
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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