Isaac Marostica

Critic
DISC Type : C

Head de Eficiência Operacional e Quality Assurance at Grupo HDI

São Paulo, Brazil

Overview

Isaac Marostica is the Head of Operational Efficiency and Quality Assurance at Grupo HDI, specializing in claims operations. With a postgraduate degree from Universidade Presbiteriana Mackenzie, his expertise lies in continuous improvement, process management, and enhancing operational efficiency for large insurers like Allianz and HDI.

He is a relationship-focused leader who publicly celebrates his teams successes and values reconnecting with mentors and colleagues from throughout his extensive career. He often shares his appreciation for the people he has worked with over the past two decades.

He has international project experience, having led initiatives in both Spain and Germany.

Personality Overview

ROI Driven

Critic

Precise

It is very likely that they will negotiate pricing or other important terms.  They choose to analyze logically and value facts to emotions. Unless the value is proven by data, they are unlikely to value fancy features.

Topics They Care About

Operational Efficiency
This is central to his role and career, focusing on cost reduction, productivity gains, and improving the customer experience within insurance operations.
Insurance Claims
His entire career focus has been within the claims sector, improving processes and quality assurance for various insurance lines like Auto, Property, and Life.
Team Leadership
He leads a team of 20 at HDI and his social posts show a deep appreciation for his team's performance and collaboration.

Media Appearances

Isaac has no verified media appearances

Work History

6-2022
Head de Eficiência Operacional e Quality Assurance at Grupo HDI
6-2019 - 6-2022
Coordenador de Projetos, Processos e Quality Assurance at Grupo HDI
1-2014 - 6-2019
Coordenador de Planejamento Estratégico at Allianz Brasil
1-2010 - 12-2013
Consultor de Qualidade at Allianz Brasil
7-2000 - 12-2009
Técnico administrativo at Allianz Brasil

Education

2008 - 2009
Pós-graduação Lato Sensu from Universidade Presbiteriana Mackenzie
1998 - 2002
Bacharelado from Uninove - Universidade Nove de Julho

More Information

Social Presence :

Prographics :

Exp : 30 Location : São Paulo, Brazil Job Level : N/A Designation : Head de Eficiência Operacional e Quality Assurance at Grupo HDI
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Insights For Selling To Isaac

During A Call Or A Meeting

DO's

  • Leverage facts and figures wherever possible; use percentages, numbers etc.
  • If you can, show them industry reports or analyst comments instead of sharing anecdotal stories
  • Don’t forget to mention how you compare to competition on both features and pricing

DONT's

  • Make extra effort to not seem pushy or confrontational
  • Don’t try too hard to build a relationship with them
  • Avoid phrases like ‘trust me’, ‘others just love’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Isaac is

  • Proven ROI, pricing and objective proof points are the factors that sway their decision.
  • Will you ever get a clear answer from Isaac

  • They are comfortable saying no if they are convinced that it is the correct decision.

Insights For Deal Planning

    How fast (or slow) will Isaac move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Isaac take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Isaac

Personality Compatibility


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