Isabelle Adams Larrabee is a Senior Product Support Manager at Google, specializing in customer experience (CX) for Google Wallet. Her career is built on driving technical strategy for voice-of-customer programs and managing software implementation. She holds certifications in Medallia OCEM and as a Salesforce Integrations Expert.
Outside of her tech career, Isabelle is passionate about community service. She has actively supported and fundraised for Miriams Kitchen, an organization dedicated to ending chronic homelessness in Washington D. C. , demonstrating a commitment to social causes.
She has a background in managing client relationships and teaching CX methodologies like NPS.
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