Ishaan Mudgal

Critic
DISC Type : C

Senior Program Manager at Amazon

Bengaluru, Karnataka, India

Overview

Ishaan is a Senior Product Leader at Amazon with a focus on AI/ML and GenAI to enhance customer experiences. An alumnus of IIM Indore and Delhi College of Engineering, he has driven over $1B in business impact by developing innovative product solutions and reducing customer friction points across global marketplaces.

Outside of his tech career, Ishaan is a competitive fitness enthusiast and a HYROX PRO athlete who is passionate about training. He is also an avid gamer, with a long-standing interest in various video game genres, and has previously been deeply involved in coordinating student placements and internships during his university years.

He once led a product strategy for Amazon that resulted in over $400 million in incremental topline growth.

Personality Overview

Critic

Precise

Objective Thinker

It is very likely that they will negotiate pricing or other important terms.  They like to do things independently and don’t look for support from others. They choose to analyze logically and value facts to emotions.

Topics They Care About

AI-Powered CX
His professional focus is on delivering customer-first, AI-powered experiences to simplify decision-making and reduce friction in the buying journey.
E-commerce Innovation
He has a proven track record of conceptualizing and launching products at Amazon that have generated hundreds of millions in topline growth.
Competitive Fitness
He is a HYROX PRO athlete, indicating a serious commitment to high-performance fitness training and competition.

Media Appearances

Ishaan has no verified media appearances

Work History

12-2024
Senior Program Manager at Amazon
5-2021 - 12-2024
Program Manager at Amazon
4-2020 - 6-2020
Product Manager at Amazon
6-2017 - 6-2019
Senior Software Engineer at SAMSUNG R&D INSTITUTE INDIA - BANGALORE PRIVATE LIMITED
6-2016 - 7-2016
Software Engineer at MAQ Software

Education

2019 - 2021
Master of Business Administration - MBA from Indian Institute of Management, Indore
2013 - 2017
Bachelor of Technology (B.Tech.) from Delhi College of Engineering

More Information

Social Presence :

Prographics :

Exp : 7 Location : Bengaluru, Karnataka, India Job Level : Middle Designation : Senior Program Manager at Amazon
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Insights For Selling To Ishaan

During A Call Or A Meeting

DO's

  • Don’t forget to mention how you compare to competition on both features and pricing
  • Use phrases like ‘expect X% improvement’, ‘data clearly shows’ etc.
  • Keep some extra margin while sharing pricing, they are likely to negotiate later

DONT's

  • Avoid phrases like ‘trust me’, ‘others just love’ etc.
  • Avoid pushing them too much to involve other stakeholders unless it is critical
  • Don’t try too hard to build a relationship with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ishaan is

  • Proven ROI, pricing and objective proof points are the factors that sway their decision.
  • Will you ever get a clear answer from Ishaan

  • They are comfortable saying no if they are convinced that it is the correct decision.

Insights For Deal Planning

    How fast (or slow) will Ishaan move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Ishaan take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Ishaan

Personality Compatibility


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