Isil Baxter

Go-getter
DISC Type : d

Program Manager at Gentrack Ltd (Global)

Melbourne, Victoria, Australia

Overview

Isil Baxter is a commercially driven Program Manager with over 25 years of experience leading large-scale business transformations in the superannuation, telco, energy, and EdTech sectors. A Bachelor of Engineering graduate, she is proficient in Agile, SCRUM, and change management. Colleagues describe her as generous, enthusiastic, authentic, and positive.

Passionate about people, Isil focuses on developing collaborative teams through coaching, mentoring, and fostering a culture of continuous improvement. She is a tenacious customer advocate, dedicated to delivering the best possible experience and uplifting team performance by inspiring individuals to align with a companys mission and strategic goals.

She holds recent certifications in Cybersecurity Foundations (GRC) and is a Certified Information Security Manager (CISM).

Personality Overview

Direct & Candid

Fast-Paced

Decisive

They care equally about the product and its potential impact.  They can be nudged to make faster decisions by offering what they value. They focus on objectivity in a pitch and pay little attention to bells and whistles.

Topics They Care About

Agile Transformation
Her experience highlights championing Agile values, leading maturity uplifts, and embedding Scrum and DevSecOps in complex, regulated environments.
Cybersecurity Governance
She recently completed certifications in Information Security Management (CISM) and Governance, Risk, and Compliance (GRC), showing a strong professional focus.
Driving Customer Success
A recommendation notes her passion for CX, and she has managed Go-To-Market programs focused on customer engagement and product lifecycle communications.

Media Appearances

Isil has no verified media appearances

Work History

8-2025
Program Manager at Gentrack Ltd (Global)
6-2025 - 8-2025
Program Scrum Master at Tes
10-2024 - 5-2025
Program Scrum Master - AustralianSuper (on site) at Albacore Consulting Group
11-2022 - 5-2023
Campaign Manager - Regional & Remote Communities at nbn® Australia
6-2022 - 11-2022
Go To Market Manager - New Developments at nbn® Australia

Education

1995 - 2000
Bachelor of Engineering (B.E.) from Swinburne University of Technology
1987 - 1994
Education details unavailable from Methodist Ladies College

More Information

Social Presence :

Prographics :

Exp : 8 Location : Melbourne, Victoria, Australia Job Level : Middle Designation : Program Manager at Gentrack Ltd (Global)
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Insights For Selling To Isil

During A Call Or A Meeting

DO's

  • Ask them questions confidently while doing discovery, don’t be apologetic
  • Stress on the business value that your product offers
  • Tell them that you are there to help them create visible impact within their organization

DONT's

  • Avoid long winding pitches, stay objective
  • Don’t try to be an alpha salesperson, give them equal space
  • Refrain from asking too many questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Isil is

  • Belief in the product plays an important role, followed by objective proof and testimonials.
  • Will you ever get a clear answer from Isil

  • They may hesitate slightly, but if they are not convinced, they will say no.

Insights For Deal Planning

    How fast (or slow) will Isil move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Isil take some risk or not?

  • They can take risks only after they have analyzed the advantages and disadvantages.

You And Isil

Personality Compatibility


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