Jacquelyn K Featherly

Pioneer
DISC Type : dis

Global Certification Program Manager at Cisco

Traverse City, Michigan, United States

Overview

Jacquelyn is the Global Certification Program Manager at Cisco, managing one of the worlds largest IT certification programs. A graduate of Michigan State University, she specializes in program lifecycle management, revenue growth, and ensuring compliance with international standards. Colleagues consistently describe her as tenacious, thorough, and articulate.

Her recent focus includes obtaining a Cisco Green Belt certification in Data Science and Generative AI.

Personality Overview

Dynamic But Sincere

Friendly But Fast

Driven But Considerate

If they are convinced, they can become very strong champions for your product  They have the unique ability to win both love and respect from their team (or outsiders) They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed

Topics They Care About

Global Certifications
Manages Cisco's global IT certification operations and previously launched and managed multi-million-dollar programs for companies like Microsoft.
Generative AI
Demonstrates a current focus on emerging technologies by recently obtaining a "Data Science @Cisco Generative AI Green Belt" certification.
Industry Compliance
Ensures Cisco's programs meet ISO17024 standards and has extensive experience leading certifications through the ANSI accreditation process.

Media Appearances

Jacquelyn has no verified media appearances

Work History

8-2017
Global Certification Program Manager at Cisco
8-2017 - 8-2018
Standards & Communications Project Manager at Cisco
3-2017 - 8-2017
Business IT Project Manager at Microsoft
2-2015 - 8-2016
IT Business Development Manager at Pearson VUE
9-2011 - 2-2015
Senior Client Program Manager at Pearson VUE

Education

1997 - 2002
Bachelor(s) from Michigan State University

More Information

Social Presence :

Prographics :

Exp : 22 Location : Traverse City, Michigan, United States Job Level : Middle Designation : Global Certification Program Manager at Cisco
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Insights For Selling To Jacquelyn K

During A Call Or A Meeting

DO's

  • Use phrases like ‘your decision will’, ‘you will impact’ etc.
  • Ask them for a lunch or coffee once some rapport has been established
  • Keep your pitch focused on the impact but nurture the relationship too

DONT's

  • Don’t be too verbose or overly friendly; a little bit, however, is fine
  • Avoid focusing only on the product or its ROI, keep building trust subtly
  • Don’t be very informal during the early interactions even if they are being so themselves

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jacquelyn K is

  • Nothing less than a strong combination of proof of results, relationship and high levels of professionalism is effective with them.
  • Will you ever get a clear answer from Jacquelyn K

  • They can say no while staying friendly, but can also be pursuaded to reconsider

Insights For Deal Planning

    How fast (or slow) will Jacquelyn K move?

  • They are generally fast movers and can take quick decisions
  • Can Jacquelyn K take some risk or not?

  • They have high risk-appetite but can get ahead of themselves once in a while. Observe carefully

You And Jacquelyn K

Personality Compatibility


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